Returns & Exchanges
At Hoodrich, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, certain products like face masks and underwear cannot be returned unless faulty.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely pack your items in their original packaging, ensuring all Hoodrich tags and labels remain attached and intact.
Ship It Back
Generate your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing